Privacy Policy

Last Updated: June 2026

JoinBuzz ("we", "us", "our") respects your privacy. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website and services at joinbuzz.online.

Information We Collect

We only collect information that you voluntarily provide to us, including:

  • Name, email address, and contact details submitted through forms.
  • Social media usernames or campaign details you provide for service delivery.
  • Payment information processed securely through our payment partner (Razorpay). We do not store card or banking details on our servers.
  • Support messages, ticket content, and campaign communications.
  • Basic technical data such as IP address, browser, device type, and pages visited, used solely for analytics and security.

How We Use Your Information

  • To deliver and manage your growth campaigns.
  • To process payments, renewals, and refunds where applicable.
  • To send service-related emails (purchase confirmations, renewal reminders, support replies).
  • To respond to support requests.
  • To improve our website, services, and customer experience.
  • To comply with legal and regulatory obligations.

Sharing of Information

We do not sell or rent your personal information. We share information only with trusted service providers required to operate JoinBuzz, including:

  • Razorpay (payment processing)
  • Email delivery infrastructure (Mailgun)
  • Hosting and cloud infrastructure providers
  • Analytics providers (Meta Pixel, Google Analytics) for aggregated marketing performance

Cookies & Tracking

We use cookies and similar technologies for essential site functionality, analytics, and ad measurement. You can control cookies through your browser settings.

Data Security

We use industry-standard security measures, encryption in transit (HTTPS), and access controls to protect your information.

Data Retention

We retain account and order data for as long as your account is active and as required to comply with legal, tax, and accounting obligations.

Your Rights

You may request access, correction, or deletion of your personal information at any time by contacting us through our support system or contact page.

Children's Privacy

JoinBuzz services are not directed to individuals under 18. We do not knowingly collect information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. The "Last Updated" date will reflect the most recent revision.

Contact Us

Questions about this Privacy Policy? Reach us at joinbuzz.online/contact.